What are the three fundamental processes in any business? Describe each component carefully and indicate how they are all related to each other.

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Complete Writing Assignment
BAM421 – OPERATIONS MANAGEMENT
Writing Assignment 2
View Grading Criteria
Before you begin, make sure to review the Unit Examination Instructions pages in the Study Guide.
Choose a question below and type your answer in the built-in text editor. You only need to select one question from the list below:
O What are the three fundamental processes in any business? Describe each component carefully and indicate how they are all related to each other.
O Explain why such forecasting devices as moving averages, weighted averages, and exponential smoothing are not well suited for data series with trends.
O Why is capacity planning important? How is it done? Give examples to support your answer.

Determine the compensation that the fictitious company may provide to the separated employee.

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Assignment 3: Dismissal Meeting.
Imagine that you are an office manager and you have been tasked with the job of coordinating and heading the dismissal meeting for an employee layoff.

Write a six to eight (6-8) page paper in which you:
Propose three (3) ways that a manager can cope with any negative emotions that may accompany an employee layoff.
Describe a step-by-step process of conducting the dismissal meeting.
Determine the compensation that the fictitious company may provide to the separated employee.
Using Microsoft Word or an equivalent such as OpenOffice, create a chart that depicts the timeline of the disbursement of the compensation.
Predict three (3) ways that this layoff may affect the company.
Use at least three (3) quality academic resources in this assignment. Note: Wikipedia and other Websites do not qualify as academic resources.
Your assignment must follow these formatting requirements:
Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA or school-specific format. Check with your professor for any additional instructions.
Include a cover page containing the title of the assignment, the student’s name, the professor’s name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length.
The specific course learning outcomes associated with this assignment are:
Formulate HRM strategies and policies to recruit, select, place, and retain the most efficient and effective workforce.
Develop effective talent management strategies to recruit and select employees.
Design processes to manage employee performance, retention, and separation.
Analyze laws governing employment and how organizations can ensure ethical practices.
Use technology and information resources to research issues in strategic human resource development.
Write clearly and concisely about strategic human resource development using proper writing mechanics.
Use Microsoft Word or an equivalent such as OpenOffice, create a chart that depicts the timeline of the disbursement of the compensation.

Identify and describe federal regulations that influence diversity in the workplace.

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Assume you are the EEO Compliance Officer for a company, a large federal contractor of defense systems. Your CEO is considering opening a branch in the city in which you currently reside. The CEO is insistent on drawing from the local diverse talent pool to staff the branch while also maintaining compliance to employment laws. You know from your previous interactions with the CEO that she prefers simple language rather than legalese when discussing complex topics.

In at least 3 full pages, prepare a report for the CEO addressing the following topics in order using the prescribed section headers in bold.

Section 1- Federal Regulations. In this section, identify and describe federal regulations that influence diversity in the workplace.
Section 2- State Regulations. In this section, identify and describe regulations that influence workplace diversity in the state in which you reside
Section 3- Local Regulations. In this section, identify and describe regulations that influence workplace diversity in the city in which you reside or the most populated city in your state.
Section 4- HR Programs Building a Diverse Workplace. In this section, (1) describe human resources programs, tactics, or strategies that build a diverse workplace and are compliant with the regulations you identified above, and (2) identify the metrics or measurements that you will use to determine to whether the programs, services, or strategies are effective.

What are some global or industry challenges or trends affecting workplace diversity?

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What are some global or industry challenges or trends affecting workplace diversity?
What are some examples of effective diversity practices that can help HR leaders prepare for and/or manage the identified trends/challenges?
What legal considerations must you address to ensure those diversity practices are compliant under federal law?

Conduct critical analysis of information related to change and suggest improvements so that responsible effective management is carried out.

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Assessment Information

This assignment is designed to assess learning outcomes:

This assignment is an individual assignment.

The assignment requires you to use the case study provided on the Moodle webpage: Abdullah and Siti-Nabiha (2012) Leadership and Change Management: A Case Study of Pemancar.

▪ Critically evaluate at least 2 diagnostic models and apply 1 to your chosen case study. (2,000 words) ▪ Critically discuss the interventions (at least 2) you would implement in your case study. (1,000 words) ▪ Critically analyze any resistances you anticipate and provide recommendations for addressing them.

(500 words)

NB: You are expected to conduct additional reading beyond what is covered in the module to strengthen your discussion.

Attendance and participation in lectures and seminars are required to do well in this assignment. Criteria for Assessment

This table details the weightings of the five criteria by which the student’s work should be assessed.

  1. Critically analyze current theory and best practice in change management.
  2. Develop a change management plan and outline its implementation, demonstrating how managers.and organizations manage change in a sustainable way.
  1. Conduct critical analysis of information related to change and suggest improvements so that responsible effective management is carried out.
Criteria Proportion of overall module mark
1. Demonstration of Learning Outcomes 5%
2. Critical evaluation and application of diagnostic models 40%
3. Critical discussion of interventions 20%
4. Critical analysis of resistances to change and recommendations 10%
5. Evidence of reading, use of resources and research 15%
6. Accurate citations and referencing 5%
7. Presentation, grammar and spelling 5%
Total 100%

Explain why a case study approach is the most appropriate method to tackle the research questions.

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The dissertation should be in the following format:

Introduction                                                                1,000 words

The Literature Review                                                3,500 words

Research Methodology                                               1,500  words

Presentation of Findings                                             1,500  words

Discussion                                                                   3,000 words

Conclusion and Recommendations                             1,500  words

Appendices

Bibliography

 

Each section should begin on a separate page.

Your final submission must be between 11.000 words, including figures and tables and excluding appendices.

Introduction and Background to Research

The introduction (often the last chapter to be written) should set the scene and be used as a guide to the finished structure of the dissertation. It should outline the chosen topic, demonstrate why the topic is interesting and important, identify the nature and aims or hypotheses of the research, and show how the approach taken in the study is an advance on previous work. One of the criteria for success is the relationship between a student’s ability to define a research question and then to answer it. The findings at the end may be useful and well-supported, but if they do not answer the question which the examiner thought was being taken on at the beginning, then the dissertation may not be rated highly.

Literature Review

There should be a satisfactory review of literature related to the topic of your research investigation which casts light upon the dissertation and its objectives.  This should be undertaken before any other work such as data collection.  Successful completion of this is a key stage in the dissertation process and for justifying your aims.  It may be that this chapter will also include the presentation of theoretical concepts you are testing or challenging in your dissertation

 

METHOD OF RESEARCH

 SECONDARY RESEARCH. (CASE STUDIES ETC)

If students are unable to carry out primary research there is the possibility of submitting a Dissertation based purely on Secondary Data Research.  This involves the following:

  • The utilization of existing published data, such as statistical records, Mintel and Keynote reports, trade magazines, television and radio programs, newspapers, marketing research , financial records all of which were initially collected for the purposes of a prior research study.

Students who are completing such a dissertation need to understand how to complete appropriate analysis of secondary data, which may include discourse or statistical analysis for example.  In addition students will be expected to develop their own conceptual framework from the secondary data collected.

 MARKING DISSERTATIONS USING ONLY SECONDARY RESEARCH

As the literature review is of significantly more importance where only secondary research in undertaken, for example the development of a conceptual framework, the % for the literature review will be increased from 20% to 30%. To compensate for this increase, as there is no analysis and discussion of primary data, the % weighting for the Results, Analysis and Discussion chapter is reduced from 40% to 30%. You will still need to present the results, analysis and discussion of your findings from your secondary data search.

 

Case Study Approach 

You should explain:

  • Why a case study approach is the most appropriate method to tackle the research questions.
  • Why you have used a particular case study. e.g. previous research might have ignored certain places, a problem or issue might be especially apparent in that area, or the area may be representative of the general pattern.
  • The way in which you have collected information for these case studies, is important to specify the means by which this will be conducted.

  Presentation of Findings and Discussion of Results

This is the chapter where you present the analyses of your findings, drawn from the research methods used and analytical techniques you employed.  This chapter should answer the aims and objectives you set in your Introduction (or possibly at the end of your Literature Review) and be related to your literature review.  It should be an objective presentation which does not employ your opinions. Every finding should be discussed.  What patterns have emerged?  What is the difference between the ideas and views discussed in your literature review and your findings.  How do the main points you are making change your understanding of the topic.

 

   Conclusions/Recommendations

This chapter presents a summary of the main findings as a series of statements.  It offers conclusions, and recommendations and directions for future research in the light of your findings.  Be sure to restate the general aim of the research and if this has been adequately addresses.

You may also show your concerns at this point with the limitations of your data collection and/or analysis and how these could have been improved.

It is frequently the case that one of the researcher’s recommendations is that more research needs to be done. This is perfectly normal and you must not be afraid of identifying more questions that need to be answered, as result of your research, than you have been able to address in the dissertation.

Bibliography

Throughout your dissertation you will have been referring to the work of other people.  This must be properly referenced as a reader may wish to consult the original text.  It is essential to cite ALL sources of references and to acknowledge works consulted.

In the text you should refer to pieces of work in a consistent manner.  The required method for doing so is the Harvard system, as noted below:

Harvard System

References are indicated in the text as follows:

(Name, Date) e.g.   –  (Jones, 1999)

Where there are two authors:

(Name and Name, Date) e.g.  –  (Jones and Kemp, 1998)

Where there are more than two authors, all authors should be listed on first use, thereafter ‘et al’ is acceptable:

(Name et al, Date) e.g.  –  (Jones et al, 1991)

Use a,b,c etc. to indicate different publications by the same author(s) in the same year.

e.g.   …In contrast to others (Jones, 1996a; Jones, 1996b Norman, 1988;),  Mathews (1999) suggested that…

When listing authors in this way you must use either alphabetical (names as listed above) or chronological order (date of publication as listed below), so it is also feasible to write:

e.g.   …In contrast to others (Norman 1988, Jones 1996a, Jones 1996b), Mathews (1999) suggested that…

Short quotes, less than three lines of typescript should be run into the text like this:  “Most writers, even professionals, have trouble getting started” (Becker, 1986:45).

Where you have a longer quote, indent it, single-spaced with no quote marks:

They start over and over again, destroying reams of paper, working over the first sentence or paragraph again and again as they find each successive try unsatisfactory in some new way (Becker, 198:45).

Note where the full stop occurs in these quotes.  The source must be part of the sentence. Please also note that page numbers are given for quotes.

One point: try not to use too many quotes, make sure the ones you use are pertinent, otherwise it ends up messy and disjointed – they will seldom all be relevant. Quotes should rarely exceed 8 lines.

At the end of the dissertation you will include a list of references in alphabetical order  –  books, journals, conference papers etc. all together.  The name of the book, journal, conference paper should be underlined and the date of publication, place of publication and publisher  given e.g.

Balchin, P. and Bull, G. (1987)  Regional and Urban Economics London:  Harper

Inverted commas should be used with chapters from edited collections, and article titles e.g.

Bateley, R. (1989)  ‘London Docklands:  An Analysis of Power Relations Between UDCs and Local Government’  Public Administration  Vol. 67  pp167-187

Cardiff City Council (1971)  South Butetown:  Proposals for the Seventies  Cardiff: Planning Department  

Cawson, A. (1985)  ‘Corporatism and Local Politics’ in Grant, W. (Ed.)  The Political Economy of Corporatism  London:  Macmillan

Duffy, H.  (1989) ‘ Title of Article’  London: Financial Times 28th February

 

Saunders, P.  (1981a)  Social Theory and the Urban Question  London:  Hutchinson

Saunders, P.  (1981b)  ‘Notes on the specificity of the Local State’ in Boddy, M. and Fudge, C.  (Eds)  The Local State:  Theory and Practice  Working Paper 20 University of Bristol  –  SAUS

Determine and write up a budget for the project if funds are needed to complete the project (in local currency).

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Your project for this module will be to develop a plan using the concepts of project management for starting a new small or mid-sized business of your choice in Cambodia. The purpose is to give you the opportunity to plan all aspects of a new project through a comprehensive outline plan, and to organize, coordinate, and evaluate all the necessary activities. You must decide what type of business to start, develop performance objectives/goals, determine personnel needs, determine resource requirements, prepare and analyze the project budget (for start-up activities and for annual ongoing operations), develop an implementation schedule through the use of project management tools, develop annual revenue and profit projections for five years, and conduct a risk analysis. This project will require a substantial amount of research effort in planning for the new business. You will need to develop cost estimates for personnel, plan basic resource allocation, coordinate facilities/equipment/other resources, and any services needed. You will need to determine realistic time frames and duration estimates for the various start-up activities. Some of this information may be available from the Internet, while you may need to contact vendors, industry associations, or other organizations for other information. (Best guess estimates may be used for some costs if no other cost information is easily obtainable, but these estimates should be as realistic as possible. Information about where your cost information is from should be included in your references.) After you have decided what type of new business to plan for, you will need to decide what tasks will need to be accomplished for your project. You will also need to identify key areas on which to report on the project’s progress. In the appendix of your project report, you should include a Gantt chart showing your different tasks required in accomplishing the project and a schedule for these tasks. Finally, design and prepare closure evaluation and reports for the project. The target reader for your project report will be potential investors in your new company. You will find instructions for the feasibility study below.

Feasibility Study: Remember, this is just a draft to get you going on the way to the final Project Management Plan. Feasibility studies aim to objectively and rationally uncover the strengths and weaknesses of an existing business or proposed venture, opportunities and threats present in the environment, the resources required to follow through, and ultimately the prospects for success. In its simplest terms, the two criteria to judge feasibility are cost required and value to be attained. Generally, feasibility studies precede technical development and project implementation. A feasibility study evaluates the project’s potential for success and is an unbiased approach to provide information upon which decisions can be based.

Create a title page:1point
•Include the name of your company, title of the project, and key members of your organization on the title page.

Project overview:10 points
•The project proposal begins with an overview, which is a summary of the project.
•It does not include specific aspects or details of the proposal but should paint an overall picture of what is contained within the proposal.
•The project overview is commonly written last, although it is included as the first section of the proposal. The project overview should tie the entire proposal together, and oftentimes writing it last works much better to accomplish this.
•The overview is what creates an impression in the mind of the reader, so it is important that it is written strongly.

Statement of the problem:9points
•This section of the proposal begins discussing the problem that is being solved through this project.
•Use this section also to prove that this project is definitely needed and therefore funding should be approved.
•Outline the scope of the project.
•Write a short introduction describing the project.
•This introduction should include a brief description of the project, the stakeholders, and the timeline.

Define and write the project goals and objectives:10 points
•Create goals that are attainable and objectives that are measurable.
•This includes a timeline and milestones throughout the life of the project.

Define and write the project deliverables:15 points
•These are physical deliverables that are defined based on the project goals.
•Each goal should produce a set of deliverables.

Create a work breakdown structure:15 points
•This is one of the most important components when writing a project plan.
•A work breakdown structure describes each task involved in meeting goals and producing deliverables.
•You should attach a timeline, usually described in hours, to each task along with someone responsible for completing the task.
•It is good practice to include a list of deliverables attached to each task.

Key personnel and resources:10 points
•This section of the project proposal is used to list all key people that will be a part of the project. •This also shows that the organization has planned thoroughly and has the necessary resources to complete the project successfully.
•Describe each team member and their role in the project.
•Include other resources that will be necessary to complete the project, such as any equipment needed.
Budget:15 points
•Determine and write up a budget for the project if funds are needed to complete the project (in local currency).
•Be sure to include a detailed explanation describing why you are requesting the funds.
•Be as realistic as possible. If the funding is not high enough, the project may not be successful because of lack of funds.

Risks: 15 points
•Conduct a risk analysis of important potential factors/events that might negatively affect the implementation and operation of the new business.
•What are some of the key issues of which to be aware when starting a business in Cambodia?

Learning outcomes:
1) Discuss and explain the fundamental concepts of project management and the tasks required in managing a project.
2) Outline the project process and evaluate projects, preparing and analyzing project budgets.
3) Identify and apply project management tools in scheduling; understand and plan basic resource allocation.
4) Be able to report on a project’s progress; design and prepare closure evaluation and reports.

Discuss how this change is submitted to the vendor for sizing and estimate of the cost.

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Assignment First Portion

For this assignment, you will further enhance your overall Contract and Procurement Plan Key Assignment document by adding in sections for change control, quality control, and overall performance reporting. Addressing these up front adds to the chances of having a successful execution of this project.

Deliverables

The overall project deliverables are as follows:

Update the Key Assignment document title page with the new date and project name.
Update previously completed sections based on instructor feedback.
Complete the new content below, and copy it under the sections in the Key Assignment document called Change Control Process, Quality Control Plan, and Performance Reporting Plan.
New content to be inserted is as follows:

Change Control Process
Describe how a change is submitted and provide a sample change request form.
Identify who has control over the review and approval process for the change.
Discuss how this change is submitted to the vendor for sizing and estimate of the cost.
Quality Control Plan
Identify how the outsourced or procured work will be inspected and verified, and by whom.
Discuss the process if the work is rejected due to noncompliance with requirements.
Performance Reporting Plan
Identify specific reports that will be utilized to track performance of this deliverable and in relation to the whole schedule.
Provide mock-ups of the reports (these can be reports that are generated by Microsoft Project).
Determine how often they should be completed and who will receive the reports.

2nd Portion

In the previous weeks, you selected a project to develop your Contract and Procurement Plan Key Assignment around. In Week 1, you provided compelling documentation on make versus buy, which led to determining a contract type that you would outsource the work with. In Week 2, you developed a detailed statement of work, included it in a formal RFP, and developed the section criteria to select the source the contract would be awarded to. In Week 3, you evaluated all of the risks involved with procuring out this work and determined what the overall management and contract administration processes would be. In Week 4, you implemented processes for change control and quality control to reduce some of the risks identified in Week 3.

At this point, you are planning for procurement closure, which includes attention being given to the legal aspects, rights, and responsibilities as well as all of the closure activities. In the final week, you are also revising the Key Assignment draft document based on feedback from your instructor and peers.

Deliverables

The overall project deliverables are as follows:

Update the Key Assignment document title page with the new date and project name.
Update previously completed sections based on instructor feedback.
Complete the new content below, and copy it under the sections in the Key Assignment document called Project Procurement Legal Rights & Responsibilities and Project Procurement Closeout.
New content to be inserted is as follows:

Project Procurement Legal Rights and Responsibilities;
Discuss the legal aspects involved with contract management and closure.
Discuss the process to be used to handle any outstanding issues, claims, and disputes, such as through an alternative dispute resolution (ADR).
Document what might be terms for contract termination by either the seller or buyer.
Outline rights and responsibilities of both the seller and buyer as they relate to procurement closure.
Project Procurement Closeout;
Determine the acceptance criteria for determining that the project procurement is complete.
Identify the process for obtaining final sign-offs and final payments to close out the contract.
Determine final documentation to be included in the project procurement closure package.
Identify the techniques that will be utilized to elicit lessons learned.
Be sure to update your table of contents before submission.

Why is retention such a major focus for human resource managers? How does focusing on retention add strategic value to the organization?

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Assignment 1

Read ALL directions below before starting your assignment. You may find it helpful to print a copy and cross off or highlight as you complete each expectation. Good luck!

HRMN300 Assignment 1 – Spring 2020

INSTRUCTIONS:

  • Submit your assignment as an attachment in your assignments folder.
  • Your assignment cannot be accepted via messages, email or conferences.
  • Submit to the assignment link by the due date stated in the syllabus for credit. A missing assignment will be assigned a 0.
  • Respond to all four questions below on a new, blank word processing document (such as MS Word).
  • Develop each answer to the fullest extent possible, discussing the nuances of each topic and presenting your arguments logically.
  • In addition, include citations from the class content resources in weeks 1- 4 to support your arguments.
    • Each answer should be robust and developed in-depth.
    • You are expected to demonstrate critical thinking skills, as well as an understanding of the issues identified. Some questions may also require personal reflection and practical application. Your responses will be evaluated for content as well as grammar and punctuation.
    • All writing must be your original work. PLEASE do not copy or quote anything. Sources are just that, a reference. Once you locate the information, read and interpret the data. What does it mean to you? Type your own thoughts and own words. Then, include in-text citations to support your ideas. This is not a research paper.

FORMAT:

  • Include a Cover Page with Name, Date, and Title of Assignment.
  • Do not include the original question, only the question number.
  • Each response should be written in complete sentences, double-spaced and spell-checked. Use 12-point Times New Roman font with 1-inch margins on all sides. Include page numbers according to APA formatting guidelines.
  • In addition, you will want to include citations in APA format at the end of each answer. Include a minimum of 3 references for each answer.

Question 1:

  1. Discuss the evolution of the HR role from administrative to strategic. What factors were involved in this transition? Why is it important for HR to be involved in the organizational strategic planning process? What types of skills are needed by HR professionals today and why are they important (name at least 3)? How are they different from the skills needed 20 or 30 years ago?
  2. Reflect on the HR function in your current organization or an organization you have worked for. Evaluate the HR role in the organization and discuss the alignment between HR priorities and the organizational strategy (do not name the organization). In other words, did you see evidence of a strategic focus?  Why or why not?

 

Question 2:

  1. Select three functional areas of HR (i.e. recruiting, selection, training and development, compensation etc.) and, for each one, discuss how that function supports the HR and organizational strategy. Provide specific examples of goals and outcomes that support organizational success.
  2. Consider the organization you work for or one you have worked for in the past. Evaluate the effectiveness of the HR function overall and at least one specific functional area (do not name the organization).  Share at least one HR program or initiative that you found particularly effective and discuss how it supported the organization’s strategy.  Why was it effective?

 

Question 3:

  1. Why is retention such a major focus for human resource managers? How does focusing on retention add strategic value to the organization?
  2. How would you go about developing a retention program for your organization? What might be some of your biggest challenges? What type of metrics would you need to obtain and what methods would you use?

 

Question 4:

  1. Discuss the interrelationships between recruiting, selection and retention. Why is it important to consider retention as part of the selection process? How would you evaluate your recruiting and selection programs to determine the impact on employee retention?
  2. Consider your organization or one where you have been recently employed. What are some strategies used by human resource managers to retain employees? Are they effective?  Why or why not?

Demonstrate appropriate coverage, critical appreciation and evaluation of relevant literature.

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The Learning outcome(s) assessed by this assignment are:

All learning outcomes assessed.

At postgraduate level you are expected to:

· Have a high standard of presentation, structure, layout and design

· Demonstrate appropriate coverage, critical appreciation and evaluation of relevant literature.

· Demonstrate a critical understanding of key concepts and the application of theory to practical solutions.

· Show evidence of originality of thought and approach, and of creative problem solving ability.

 

Write a report addressing the question given below:

“The management of change is often directly linked to the role of a strategic leader a leader is not someone who is necessarily at the top but rather someone who is in a position to have influence in the organization” (Johnson et al 2015, Exploring Corporate Strategy, Prentice Hall, p. 528).

Drawing on relevant theories of strategy and leadership critically discuss the characteristics of successful strategic leaders. Use business examples to support your analysis.

 

Note the following when completing your written assignment:

  1. Writing: Written in English in an appropriate business/academic style
  2. Focus: Focus only on the tasks set in the assignment.
  3. Ensure a clear title, course, and name or ID number is on a cover sheet and a bibliography using Harvard referencing throughout is also provided.
  4. Research: Research should use reliable and relevant sources of information e.g. academic books and journals that have been peer reviewed. The research should be extensive.
  5. All referencing should be in Harvard style.

You are required to study the case study which has been provided, Unilever’s New Global Strategy: Competing through Sustainability, and attempt the tasks below:

Make and state any reasonable assumptions. Use academic models to support your analysis.

Drawing on the functional areas of management (HRM, Marketing and Finance) and using the quantitative and qualitative data provided in the case study, conduct an internal analysis on the company.  Justify your response (approximately 500 words)

Using relevant models, critically discuss the impact of external forces on the company. Critically evaluate the structure of its industry and discuss the implications for the company (approximately 500 words)

As a change consultant, what interventions would you have implemented within Unilever to mitigate the impact of economic factors? (approximately 750 words)

Consider a scenario in which you were called upon to participate as a change agent in a strategic change management programme. Critically reflect upon your experience in overcoming blockers and capitalising on facilitators of change. To what extent do you agree that reflective learning is in itself a means of enhancing one’s leadership ability in the context of change management? Justify your analysis by using theory. (approximately 750 words)

Please note the following when completing your written assignment:

 

FORMATTING AND LAYOUT

Please note the following when completing your written assignment:

  1. Writing: Written in English in an appropriate business/academic style
  2. Focus: Focus only on the tasks set in the assignment.
  3. Length: 2500 words
  4. Document format: Report
  5. Ensure a clear title, course, and name or ID number is on a cover sheet and a bibliography using Harvard referencing throughout is also provided.
  6. Research: Research should use reliable and relevant sources of information e.g. academic books and journals that have been peer reviewed. The research should be extensive.

The use of a range of information sources is expected – academic books, peer reviewed journal articles, professional articles, press releases and newspaper articles, reliable statistics, company annual reports and other company information. All referencing should be in Harvard style.