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Describe the “perfect” work environment, discuss if your ideas are realistic to the workplace. After you have developed your perfect workplace watch the following video: https://www.youtube.com/watch?v=1d8_lkiH7zs

After watching the video discuss the potential for changes taking place in the work environment to accommodate employees in the 21st century.

Important guidelines to follow:

Write at least a 300-word, well-developed and well-written response. You are required to critique three other classmates’ posts. If you have not posted, it will count as a 0. No additional postings after the deadline will be accepted. No exceptions!

Grading Criteria

To maximize your score, you must respond constructively to a minimum of three other students.

Specifications

Post your opening response to the question early in the assignment period so that others have time to respond to you. Incorporate information from the text and opinions for full credit while meeting the length requirement.

Two airports to write on

Heathrow airport & Schiphol Airport

1.    Airport service quality and passenger experience

Activity – AI, Robotics and Service automation

• List the main examples of service automation and robot adoption which have been adopted in airports
• Research airports where these have been adopted
• Considering other sectors (such as production, hotels, restaurants etc) are there any examples of these processes you feel would benefit airports?
• What do you think the impact on service quality and the passenger experiencehas been / would be?
• Which factors would you need to take into account when considering the perception of service quality?

2. Terminal buildings

Choose 1 terminal building

For Heathrow Terminal 5

For Hartfield writers Choice.

• Undertake background research and analyse the design, functionality and service quality of the terminal, using the following as guidance:
• Design and layout of the terminal overall and terminal concepts.
  • Why is it designed in this way? Should it be designed in this way?
• Cost implications – capital and operating?
• Is it centralised or decentralised? Pros and cons?
• Who are the airline customers / business model(s) and how may these have impacted on the design of the terminal?
• Use of technology in the terminal
• Focus areas for non-aeronautical revenue
• Overall ‘service quality’
• Is the terminal ‘functional’
• Are there any ‘wow’ (or big order winners) factors which may give the terminal / airport a competitive edge?

 

BOOK:
Red Notice Bill Browder ISBN-13: 978-1476755748

Do a short one page overview of the book. Then use the following points as the format for the rest of the research paper:

Governments have long intervened in international business, hindering the free flow of trade and investment. Give me two examples of the Russian government’s interference with other MNCs which were/are doing business in Russia;

Forbes Magazine has named Leonid Mikhelson, CEO of Novatek, the Russian natural gas producer, as the richest Russian on the World’s Billionaires List. Also on that list is Vladimir Lisin, owner of the Russian steelmaker NLMK, and Lukoil major shareholder, Vagit Alekperov. From the information in the book about Russian oligarchs, do you consider these people oligarchs? Why or why not;

Our text talks about risk of adverse fluctuations in exchange rates. As Browder’s investments were in Russian companies, how do you think he handled the exchange rate between the rouble and a hard currency? Review the history of the currencies from when he first started his businesses in the early 1990s – what non rouble currencies do you think he used and why?

What was his business? Why do you think he had that particular focus? It was obviously successful, but why? Review the Soviet Union’s economic system and the move by Russia to privatization, why did the country change?

The text states that critics complain that globalization interferes with national sovereignty, the ability of the state to govern itself without external intervention. At the time that Browder started his business in Russia—his own business—what were some of the governmental issues with which he had to contend?

At the time Browder started his business, what kind of market was Russia—emerging, developed?

Within a few years of the collapse of the Soviet Union, the Russian economy shrunk by nearly half the size it had been at the beginning of its transformation in 1989. The country endured high inflation with annual price increases reaching 100% hindering FDI and economic development. With the break up of the Union, now the former Republics were 15 independent nations. How did this contribute to the shrinking of the Russian economy?

The privatization program under Boris Yeltsin was considered scandalous. Review that program, who benefited, what were some of the features and how did Browder’s Hermitage benefit. What were the steps the country was taking to shake off the Soviet legacy and how did Browder take advantage of this. Why did Browder choose the companies he invested in? What did he see in Russia that made him choose those particular companies This question and the one above can be combined. These questions can be answered both from comments in the book and some original research on the net.

Define privatization in the terms Browder used. What did he look for in his investments? Why did he choose what he did?

What was the reasoning that Putin used to have Browder deported? Tell me about Interpol. What is the connection between Interpol and Browder?

We had a discussion and power point in class on Human Rights abuse. Magnitsky’s abuse and death are not the only example of Russian human right’s abuse. What other examples can you give me? There are several recent examples of both individuals and countries.

Lastly, what is your opinion/thoughts about Putin and Russia—Putin’s focus on the Middle East, making friends of old enemies such as China, their invasions into Georgia, Crimea—what other countries are at risk? What do you think Putin has in mind? What is his focus? What do you know about him? Remember, he is former KGB, is smart, speaks perfect English (as does Kim from No. Korea ,who also speaks German and was educated in Switzerland). Know your enemy, know your competition, know your opposition.

Data analysis and quality improvement initiative proposal

Prepare an 5-7-page data analysis and quality improvement initiative proposal based on a health issue of professional interest to you. The audience for your analysis and proposal is the nursing staff and the inter-professional team who will implement the initiative.

In this assessment, you will propose a quality improvement (QI) initiative proposal based on a health issue of professional interest to you. The QI initiative proposal will be based on an analysis of dashboard metrics from a health care facility.

• Analyze data from the health care facility to identify a health care issue or area of concern. You will need access to reports and data related to care quality and patient safety. If you work in hospital setting, contact the quality management department to obtain the data you need.
• You will need to identify basic information about the health care setting, size, and specific type of care delivery related to the topic that you identify. You are expected to abide by HIPAA compliance standards.

Dashboard Metrics

In 2018 Lehigh General Hospital (218 beds) has shown more healthcare associated infections (HAIs) than predicted

Lehigh General Hospital 2018 SIR Report (4 Quarters)

	SIR	Q1	Q2	Q3	Q4
CLABSI	<1.0	1.045	1.339	3.695	3.633
CAUTI	<1.0	3.769	2.903	2.324	2.281
C diff	<1.0	0.677	1.134	1.218	1.471

 

CLABSI – central line-associated bloodstream infection

CAUTI – catheter-associated urinary tract infection

C diff – Clostridioides difficile is a bacterium that causes diarrhea and colitis

SIR – Standardized infection ratio

The Standardized Infection Ratio (SIR) is the primary summary measure used by the National Healthcare Safety Network (NHSN) to track healthcare associated infections (HAIs). SIR greater than 1.0 indicates that more HAIs were observed than predicted; conversely, an SIR less than 1.0 indicates that fewer HAIs were observed than predicted.

https://www.cdc.gov/nhsn/pdfs/ps-analysis-resources/nhsn-sir-guide.pdf

 

 

EACH AREA BELOW (1 to 6) MUST BE COVERED

1. Analyze data to identify a health care issue or area of concern.

1. • Identify the type of data you are analyzing (from your institution or from the media piece).
   • Discuss why the data matters, what it is telling you, and what is missing.
   • Analyze dashboard metrics and provide the data set in the proposal.
   • Present dashboard metrics related to the selected issue.
   • Delineate any problematic variations or performance failures.
   • Assess the stability of processes or outcomes.
   • Evaluate the quality of the data and what can be learned from it.
   • Identify trends, outcome measures and information needed to calculate specific rates.
   • Analyze what metrics indicate opportunities for quality improvement.
2. Outline a QI initiative proposal based on a selected health issue and supporting data analysis.

1. • Identify benchmarks aligned to existing QI initiatives set by local, state, or federal health care policies or laws.
   • Identify existing QI initiatives related to the selected issue, and explain why they are insufficient.
   • Identify target areas for improvement, and define what processes can be modified to improve outcomes.
   • Propose evidence-based strategies to improve quality.
   • Evaluate QI initiatives on the selected health issue with existing quality indicators from other facilities, government agencies, and non-governmental bodies on quality improvement.
   • Analyze challenges that meeting prescribed benchmarks can pose for a heath care organization and the inter-professional team.
2. Integrate inter-professional perspectives to lead quality improvements in patient safety, cost effectiveness, and work-life quality.

1. • Define inter-professional roles and responsibilities as they relate to the data and the QI initiative.
   • Explain how you would you make sure that all relevant roles are fully engaged in this effort.
   • Explain what non-nursing concepts would you incorporate into the initiative?
   • Identify how outcomes to measure the effect of the intervention affect the inter-professional team.
   • Briefly reflect on the impact of the proposed initiative on work-life quality of the nursing staff and inter-professional team. Describe how work-life quality is improved or enriched by the initiative.
2. Apply effective communication strategies to promote quality improvement of inter-professional care.

1. • Identify the kind of inter-professional communication strategies that will be effective to promote and ensure the success of this performance improvement plan or quality improvement initiative.
   • In addition to writing, identify communication models (like CUS, SBAR) that you would include in your initiative proposal.
2. Communicate evaluation and analysis in a professional and effective manner, writing content clearly and logically with correct use of grammar, punctuation, and spelling.
3. Integrate relevant sources to support arguments, correctly formatting citations and references using current APA style.

 

Number of references: Cite a minimum of five sources (no older than seven years, unless seminal work) of scholarly, peer-reviewed, or professional evidence that support your evaluation, recommendations, and plans.

 

 

You can use these references if you want but don’t need to

Quality Improvement Examples and Results

These resources explore the effectiveness and lessons learned from various quality improvement initiatives.

• Ohde, S., Terai, M., Oizumi, A., Takahashi, O., Deshpande, G. A., Takekata, M., . . . Fukui, T. (2012). The effectiveness of a multidisciplinary QI activity for accidental fall prevention: Staff compliance is critical. BMC Health Services Research, 12, 197.
• Berman, J., Nkabane, E. L., Malope, S., Machai, S., Jack, B., & Bicknell, W. (2014). Developing a hospital quality improvement initiative in Lesotho. International Journal of Health Care Quality Assurance, 27(1), 15–24.

These articles showcase examples of strategic QI projects.

• Nazir, A., Dennis, M. E., & Unroe, K. T. (2015). Implementation of a heart failure quality initiative in a skilled nursing facility: Lessons learned. Journal of Gerontological Nursing, 41(5), 26–33.
• Schoenfelder, S. L., Wych, S., Willows, C. A., Harrington, J., Christoffel, K. K., & Becker, A. B. (2013). Engaging Chicago hospitals in the baby-friendly hospital initiative. Maternal and Child Health Journal, 17(9), 1712–1717.

This resource evaluates a QI initiative based on a communication strategy.

• Wysham, N. G., Mularski, R. A., Schmidt, D. M., Nord, S. C., Louis, D. L., Shuster, E., . . . Mosen, D. M. (2014). Long-term persistence of quality improvements for an intensive care unit communication initiative using the VALUE strategy. Journal of Critical Care, 29(3), 450–454.

Benchmarks for Quality Indicators

These databases provide recognized benchmarks for quality indicators.

• Montalvo, I. (2007). The national database of nursing quality indicators. Online Journal of Issues in Nursing, 12(3), 1–11.
• The Joint Commission. (2017). National patient safety goals. Retrieved from https://www.jointcommission.org/standards_information/npsgs.aspx

 Answer the following question using at least THREE SOURCES.  Your observations should be typed, double-spaced with correct spelling and proper sentence structure, and approximately three-four pages in length.  Your research must be reflected within the body of the paper via appropriate citations using either Turabian or Chicago Manual of Style Format (not MLA).  A bibliography of ALL the sources you consulted should be included as part of the assignment, at the end of the reflective essay. Make sure to take a clear position on the question posed and include documentation to support your argument.

Is it appropriate for cities/states to publicly display monuments (flags, statues, etc.) to the Confederacy? Why or Why Not? 

A starting point for your consideration is below:

Remember, this is a RESEARCH-based assignment, not simply an opinion piece. Include EVIDENCE to support your ideas.  Be sure to consider historical context when addressing the issue.